Privacy Policy

Faraday Battery Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at faradaybattery.co.uk, use our mobile application ("App") on iOS and Android devices, or interact with our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

We collect information that you provide directly to us and information that is automatically collected when you use our services:

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our services, including our battery management systems and mobile applications
• Communication: To send you notifications, updates, alerts, and respond to your inquiries and support requests
• Personalization: To provide location-based services and personalized features tailored to your preferences
• Analytics: To analyze usage trends, monitor performance, and improve user experience
• Security: To protect our services, detect fraud, and ensure the security of your data
• Legal Compliance: To comply with legal obligations and enforce our terms of service

We implement industry-standard security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Incident response procedures for security breaches

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We do not sell or trade your personal data. We may share your information in the following circumstances:

• Service Providers: With third-party providers who assist us in operating our services, subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• With Your Consent: When you have explicitly authorized us to share your information

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-Out: Opt-out of certain data collection and processing activities
• Permissions: Modify or revoke device permissions via your device settings

To exercise these rights, please contact us at privacy@faradaybattery.com. Note that some features may be limited if you disable certain permissions.

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page at faradaybattery.co.uk and updating the "Last Updated" date. Significant changes will be communicated via email or through our App. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: